Activate Footfall Measurement in Facebook

Activating our real-time Footfall Measurement product in Facebook

Gabriela Reyes avatar
Written by Gabriela Reyes
Updated over a week ago

Information Required

In order to active the Adsquare Measurement solution on Facebook, we need the following information:

Adsquare will run a feasibility check with the locations provided in order to confirm the required volume needed will be met.

Setting up Footfall Measurement on Facebook

Below are the steps you need to take to begin measuring in-store visits in real-time:

1. Adsquare to create the Offline Event Set

Once created, you will receive a sharing request to the provided Business Manager ID.

2. Assign an Ad Account to the Offline Event Set

Go to Business Manager > Offline Event Set

  1. Select the Offline Event Set created by Adsquare

  2. Under Connected Assets, click on Assign Ad Accounts and tick the Ad Account you want to add.

  3. Select Save Changes.

  • Once done, we kindly ask you to send your Adsquare Account Manager a screenshot for confirmation in order to finalize the setup.

  • Please note that Facebook allows visits to be attributed to a campaign only after an Ad Account ID has been assigned. It is not possible to retroactively upload visits.

3. Add the Offline Event Set to your ads

Go to Ads Manager and create your ad with Guided Creation as usual.

  1. Select Show advanced options when your ad is ready.

  2. Under Conversion tracking, toggle Offline events to enable tracking and choose your offline event sets.

  3. Select Confirm to publish your ad.

4. Visits Upload
Adsquare will upload all visits to the Offline Event Set on a daily basis. You can monitor the number of raw events uploaded on Facebook in the Offline Event Set in the Overview as "Events Uploaded".
"Events Matched" refer to the number of events Facebook could match against the MAIDs available in their inventory.

Reporting on Facebook

In order to see the visits, you need to go to Ads Manager.

  • Select Campaigns, Ads sets or Ads, depending on the results that you want to view.

  • By default, Adsquare will upload the visits as “Other” type.
    You can select the Columns drop-down menu and choose Offline conversions to see your offline conversion reporting.

  • You can adjust your attribution window on the bottom-right corner by selecting Windows Comparison.

  • To save this customised selections as a preset for future use, the client cant tick the Save as preset box in bottom-left corner and enter a name for the preset.

Reporting on a POI Level

The POI ID is automatically shared in all countries except in the EU for GDPR reasons.


Facebook has their own limitations which the client has to assess before setting up them up. Among others, Facebook has a limit of 100 custom conversions per Ad Account which means if the client has more than 100 Stores, they will need to group them to have a complete overview. In order to have in the report by POI, client needs to create a Custom Conversion for each POI individually.


You must setup Custom Conversions in the Offline Event Set to see visits at store level - please find the Facebook guide here:

  1. Go to Events Manager and select the account that you want to use.

  2. Select Create.

  3. Select Create custom conversion.

  4. Add a Name for your conversion, and if you'd like, you can also add a Description.

  5. Select the right data source from the drop-down menu.

  6. Select a conversion event from the drop-down menu.

  7. Add any rules that this custom conversion must meet.
    - Custom Data = poi_id
    - Parameter Values will be equal to the geo_id set in the POI list

  8. You can tick the box to enter a conversion value.

  9. Select Create when you're ready.

    Below is an example of how it should look like:

Reporting to Adsquare

We kindly ask you to setup an automated impressions report to Adsquare. You can find a guide here: https://www.facebook.com/business/help/596403700379202?id=369013183583436

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