In order to provide more visibility about the status of your segment, we have added a Status section on the segment page.
Description
Each step provides a similar set of information:
Status with color coding
Date of last status change
Additional information in the tooltip (on hover)
Moreover, the label
NEWmeans the step has already run and it is a refresh/update.
Color Coding & Status Details
Audience Targeting
The transfer process for audience segments contains mandatory and optional steps depending on the segment setup:
CALCULATING >> Calculating the segment's size based on combination(s) provided in the segment
LOOKALIKE >> Optional, enabling the lookalike algorithm
PREPARING >> Preparing the segment's file to be transferred
TRANSFERRING >> Physical transfer of the prepared data to the selected DSP(s)
AVAILABLE >> Confirmation that the data has been delivered to the DSP and is available.
Proximity Targeting
Pipeline for proximity segments contains the following steps:
PREPARING >> Scheduled preparation of the segment based on the combination provided in the segment; executed every hour.
CALCULATING >> Scheduled process of the creation based on the previous calculation; executed for each DSP every hour.
TRANSFERRING >> Physical transfer of the prepared data to the selected DSP
AVAILABLE >> Confirmation that the data has been delivered to the DSP and is available.
While small delays should not be concerning, attention is required if a step is delayed for over 2 hours.
If the status shows available but the segment cannot be found on the DSP, we advise you to contact the support team of the respective DSP support as a first step to verify there is no blockers on their end.
In case our support is required to solve the issue, do not hesitate to raise a ticket on our Service Desk here.